Kenny Keesee

Sr. Director of Support | Apollo.io Insights

With over 15 years of experience leading global customer service operations, Kenny brings a passion for leadership development and operational excellence to Apollo.io. In his role, Kenny leads a diverse team focused on enhancing the customer experience, reducing response times, and scaling efficient, high-impact support strategies across multiple regions. Before joining Apollo.io, Kenny held senior leadership roles at companies like OpenTable and AT&T, where he built high-performing support teams, launched coaching programs, and drove improvements in CSAT, SLA, and team engagement. Known for crushing deadlines, mastering communication, and solving problems like a pro, Kenny thrives in both collaborative and fast-paced environments. He's committed to building customer-first cultures, developing rising leaders, and using data to drive performance. Outside of work, Kenny is all about pushing boundaries, taking on new challenges, and mentoring others to help them reach their full potential.